Last updated: October 6, 2026
MAES Bookkeeping & Tax Services (“MAES,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Statement explains how we collect, use, disclose, retain, and safeguard personal information when you visit our website, contact us, book a consultation, or engage MAES for bookkeeping, payroll, tax, compliance, or related professional services.
1. Information We Collect
Depending on how you interact with MAES, we may collect information such as your name, email address, telephone number, business name, and information you provide through website forms, consultation requests, email, telephone, or other communications.
When you become a client, we may also collect financial, bookkeeping, payroll, tax, corporate, transaction, and other records necessary to provide the services you request.
Our website may automatically collect limited technical information such as IP address, browser and device information, pages visited, referral information, and cookie or consent preferences.
2. How We Use Personal Information
We may use personal information to respond to inquiries and consultation requests; provide bookkeeping, payroll, tax, compliance, and related services; communicate with clients; prepare records, reports, returns, remittances, and other requested work; maintain business and client records; administer and secure our website; meet legal, regulatory, accounting, and professional obligations; prevent fraud, misuse, and security incidents; and improve our services and website.
We limit our collection and use of personal information to purposes that are reasonably necessary for our business and professional activities.
3. Consent
Where required, MAES obtains consent for the collection, use, or disclosure of personal information. The form of consent may vary depending on the nature and sensitivity of the information and the circumstances in which it is collected.
You may withdraw consent where permitted by law, subject to legal, contractual, professional, or record-retention requirements.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies necessary for website operation, security, preferences, analytics, and other functions.
Where appropriate, MAES uses a cookie-consent mechanism that allows visitors to manage applicable cookie preferences. You can review or change your cookie preferences through the cookie settings available on our website.
Some cookies may be necessary for the website to function correctly and therefore cannot be disabled through the consent interface.
5. Service Providers
MAES may use trusted third-party providers to support website hosting, email, appointment scheduling, communications, accounting or bookkeeping systems, document management, security, analytics, and other business operations.
These providers may process personal information on our behalf where necessary to perform their services. We seek to use providers appropriate to the nature and sensitivity of the information involved.
6. Government and Regulatory Authorities
Where required to provide services requested by a client, MAES may handle information intended for submission to or communication with government and regulatory bodies, including the Canada Revenue Agency (CRA) and other applicable authorities.
We may also disclose information where required or permitted by Canadian law, a valid legal process, regulatory requirement, or professional obligation.
7. Cross-Border Processing
Some service providers used by MAES may store or process information outside Ontario or Canada. When personal information is processed in another jurisdiction, it may be subject to the laws and lawful-access requirements of that jurisdiction.
8. How We Protect Information
MAES uses reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we handle. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Clients should use the secure communication or document-transfer methods provided or recommended by MAES when sending sensitive financial, tax, payroll, or identification information.
9. Retention
We retain personal information only for as long as reasonably necessary to provide services and meet legal, tax, accounting, contractual, professional, security, and record-retention requirements.
Information that is no longer required will be securely deleted, destroyed, or anonymized where appropriate.
10. Access and Correction
Subject to applicable law, you may request access to personal information MAES holds about you and ask us to correct information that is inaccurate or incomplete.
Additional information may be required to verify your identity before fulfilling a request. Certain information may be exempt from access or deletion requirements where MAES is legally or professionally required to retain it.
11. Children’s Privacy
MAES’s website and services are intended for businesses and adults seeking bookkeeping, tax, payroll, compliance, and related professional services. We do not knowingly use our website to solicit personal information from children.
12. Third-Party Websites
Our website may contain links to third-party websites or services. MAES is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy information provided by those organizations.
13. Changes to This Privacy Statement
MAES may update this Privacy Statement periodically to reflect changes to our services, website, technology, legal obligations, or privacy practices. The current version will be published on this website with its most recent revision date.
14. Contact MAES
Questions, concerns, or requests regarding this Privacy Statement or MAES’s handling of personal information can be directed to:
MAES Bookkeeping & Tax Services
Privacy inquiries: info@maesbookkeeping.com
Website: maesbookkeeping.com